The School of Leadership provides a comprehensive review of leadership theories and styles as well as practical information for leadership development. Students will learn about the roles of claims leaders, leadership challenges, leading claims staff to success and leading across the enterprise.

The School of Leadership is a one-level program. Upon successful completion of this program, graduates will earn a Certificate in Leadership.

For students who do not hold the Certified Claims Professional (CCP) designation, the School of Leadership is required in order to earn the Advanced Claims Professional (ACP) designation.


Ms. Jeanette Hernandez  Chief Business Development Officer, Ringler

Ms. Angela Kopet  Partner, Copeland, Stair, Kingma & Lovell, LLP

Mr. Preston McGowan  SVP, Digital & Customer Experience, AIG

Executive Council

Mr. Jonathan Gerdes  SVP, Casualty Claims Solutions, SmartCasualtyClaims

Mr. Robert T. Johnson  Chief Claims Officer, Catalytic Claims Services

Mr. Fausto Martin  Founder, Fausto J Martin & Co., LLC

Ms. Ronna Ruppelt  Senior Vice President, General Counsel & Corporate Secretary; Chief Claims Officer, Good2Go Auto Insurance