Jackie is a Vice President, Claims Consultant in Brown & Brown’s National Casualty Practice based in Atlanta, GA. She has a focused approach as a client advocate to identify and develop effective solutions to maximize cost containment and manage the Casualty related programs of her clients.

Ms. Chapman has more than twenty-six years of insurance industry experience working for third party administrators and international corporations where she has largely focused on developing innovative and efficient solutions to claims challenges impacting the Retail, Restaurant, Hospitality, Manufacturing, and Transportation sectors. Prior to joining Brown & Brown, Jackie was the Senior Global Claims Manager for Primo Water Corporation, providing strategic and technical claims management and leadership across nearly two dozen countries covering all lines of commercial insurance, including: property, casualty, marine/cargo, products liability, and FINPRO. Jackie’s unique perspective focuses on collaboration, communication, and problem-solving techniques designed to yield measurable results and positive outcomes for her clients.

Ms. Chapman graduated from Georgia State University in 2002, earning a Bachelor of Science in Biology with concentrations in pre-medicine and the human sciences. Since that time, she has earned several designations in the field of insurance and risk management including an Associate in Risk Management (ARM), Associate in Claims (AIC), Associate in Insurance Services (AIS), and an Associate in Management (AIM). Jackie is also in the process of completing the CPCU designation.

Ms. Chapman presently sits as the President of the Western Florida Chapter of CLM, having previously served as Vice President (2016-2022). She has also held the offices of President (2014-2015) and Vice President (2013-2014) of CLM's Atlanta Chapter and served as Assistant Secretary for the Atlanta Claims Association (ACA) (2014-2016).

Rachel Azriel is the Director of Risk Management - Claims for Cox Enterprises, a media/broadcast and automotive services company. Her responsibilities include overseeing the program and managing the casualty litigation along with other lines of coverage including property, media liability, and reps & warranties. Rachel has been with Cox Enterprises for over 24 years and has held various roles within the Cox risk management department in both insurance and claims. Rachel has a Bachelor of Science in Business, a Paralegal Certificate, a Senior Claims Law Associate (SCLA) Designation, Associate in Risk Management (ARM), and Certified Risk Management Professional (CRMP).

David Hannafey is the Regional Liability Manager for ELCO Administrative Services Company in their southeast office located in Atlanta.  ELCO is the in house liability claims operation for Enterprise Holdings Inc. which owns the Enterprise, National and Alamo Rent A Car brands.  David has been with Enterprise for over 20 years and has handled a wide array of claims up and down the east coast from Boston to Atlanta. 
 

David W. Willis is originally from Pensacola, Florida and has practiced law in Georgia since 1999. Since 2001, his practice has focused on representing self-insured employers and insurers in workers’ compensation and employment related matters. He has successfully litigated many claims throughout Georgia from the administrative hearing level and throughout the appellate process. He has experience handling a variety of workers’ compensation issues, including complex medical claims, second injury recovery actions and subrogation cases.
In 2011, David was honored on the Georgia Super Lawyers Rising Stars list, voted by his peers as one of Atlanta’s best young lawyers. The honor is given to only 2.5 % of the lawyers in Georgia. He is also AV rated by Martindale-Hubbell. In his practice, David has lectured throughout Georgia and across the country on workers’ compensation topics and presented papers to various employment groups and insurance organizations. He has spoken on such subjects as Medicare issues, occupational disease claims, light duty work issues and cumulative trauma injuries. He is also an approved speaker for the CEU Institute for continuing education credits.
David is a member of the State Bar of Georgia as well as the Florida Bar. He is also a member of the Georgia Workers’ Compensation Section, the Atlanta Bar Association, and the Atlanta Claims Association. David received his undergraduate degree in 1996 from Wake Forest University in Winston-Salem, North Carolina. He earned his law degree in 1999 from the Walter F. George School of Law at Mercer University.
David resides in Marietta, Georgia with his wife and three children. He is a participant and supporter of various community organizations, including Habitat for Humanity, Kids’ Chance, and the Atlanta Food Bank. He is also a member of Mt. Bethel United Methodist Church.
BAR & COURT ADMISSIONS: Georgia Bar, 1999; Florida Bar, 2003; U. S. District Court for the Northern District of Georgia; U.S. Court of Appeals for the 11th Circuit Court; All Georgia State Courts
EDUCATION: Graduate: Mercer Law School, Macon, GA, 1999, J.D. / Undergraduate: Undergraduate: Wake Forest University, Winston-Salem, NC, 1996 Bachelor of Arts in English