Carol Meedon Broerman is currently employed by Scottsdale Insurance Company as a Technical Consultant in Scottsdale’s Technical Resource Center focusing on general liability and construction defect claims.  Prior to assuming this position, Broerman was employed by Scottsdale as a Claim Specialist in the Select Risk Unit handling construction defect claims.
Prior to her employment with Scottsdale, Broerman was employed by Century Insurance Company as the Manager of the Litigated Claims Unit for the Western portion of the United States.  She was also an analyst in Century’s Litigation Unit responsible for handling all bad faith actions and coverage issues.
Broerman was licensed to practice law in the State of California and practiced law in California from 1990 to June of 2005 when she relocated to Phoenix, Arizona, with her family.  Broerman’s legal practice included coverage analysis and defense of general liability and construction defect claims.

Ian Chamberlin started his career in 2007  as a Claims Adjuster Trainee with 21st Century Insurance. He has expertise in personal and commercial lines liability claims, insurance coverage, and Medicare Secondary Payer. In 2011, he transitioned to Chubb as a casualty examiner handling personal and commercial lines auto bodily injury, commercial general liability as well as homeowners liability claims in 33 states. Ian was promoted Risk Management Casualty Examiner in Chubb's Western Claims Service Center and also served as Medicare Secondary Payer Compliance Coordinator for the Western Claims Service Center, providing technical assistance to management and claims examiners on handling of claims involving Medicare beneficiaries. In August 2015, Ian transitioned to PURE Insurance as a Claims Analyst responsible for personal lines liability claims for high net worth clients. Since that time, Ian was promoted to Senior Claims Analyst, and in October 2018 was promoted to Casualty Team Leader. Ian has earned the Senior Claim Law Associate ("SCLA") designation amd is actively pursuing the CPCU Designation. Ian earned his Bachelor's Degree from Arizona State University and speaks several languages fluently.

Mary Douglas is a Claim Leader for The Hartford. She is responsible for providing leadership and direction to their Western Claim Team that services large, complex organizations that share the financial risk with high loss retentions and large deductibles  Prior to joining The Hartford she was the Global General Liability Claim Manager for Starwood Hotel and Resorts with responsibility for their General Liability Claims and Owner Controlled Insurance Programs. Mary provided direction to Starwood Hotel and Resorts insurance providers and claim administrators and responsible for resolution of complex and sensitive claim issues. Mary also served as the Auto and Casualty Manager for Chubb Group of Insurance Companies. She was a member of the core leadership team that built and launched Chubb's Western Claim Service Center encompassing all lines and a Call Center. She later assumed responsibility for the Casualty Claim Department and the Auto Claim Department managing claims across 33 states.

Elizabeth S. Fitch is a founding and managing member of the Righi Fitch Law Group.  She is a trial lawyer with 35 years of civil defense experience and has the AV Preeminent rating. Beth has defended numerous multi-million dollar cases ranging from catastrophic injuries to construction defect cases. She has defended all types of professionals from lawyers to architects. In 2017, Beth was selected as a Business Insurance Women to Watch Honoree. In 2023, she was  once again recognized as a Super Lawyer, which makes this her twelfth year in a row.  Beth is board certified in Privacy and US Data Protection. This CIPP/US certification is the preeminent privacy credential in the US private sector. She is also certified by the International Association of Privacy Professionals and serves as the Co-Dean of the CLM School of Cyber Claims College.  She is the co-founder of Ladder Down, an award winning program that empowers female lawyers to fulfill their career potential.  She is the past President of Arizona Association of Defense Counsel. Beth looks for innovative solutions that bring about the clients desired result in an economical and expedient manner. She even writes and speaks nationally on law firm leadership.

For more than 25 years, Steve has focused on coverage, liability, risk transfer and litigation management. He has extensive experience handling and managing large commercial general liability claims on primary and excess layers, including claims within large SIRs and wrap policies.

Sompo is an international commercial property & casualty specialty insurance company where Mr. Lokus is the VP of Casualty Construction Claims. Prior to Sompo, Mr. Lokus was the Assistant Vice President, Construction Claims at The Hartford, Western Regional / Casualty VP for Navigators Insurance, Claims Supervisor at Fireman’s Fund Insurance Company and Branch Manager for West Coast Casualty Service, Inc. 

A renowned thought leader in the construction and casualty markets, Steve serves as a member of the advisory board of the ClaimsXchange, Provost for the ClaimsXchange Construction Claims Academy, co-chair and a board member for the Perrin Conference's National Construction Defect conference and an instructor of IRMI's Construction Risk Management Boot Camp. He is also a frequent speaker at industry events, including CLM's Annual Conference, CLM's Construction Conference, Perrin Conference's Construction Defect Conference, West Coast Casualty Construction Defect Conference and many others.  

I am a Twenty Four year old claims adjuster who is currently employed with Gallgher Bassett Services, Inc. I am realtively new to the industry with under 5 years of experience, but I am eager and willing to learn as much as I can. I have a Bachelors Degree in Political Science from Cal State University of Fullerton and graduated in May of 2013. Already working a claims desk during my last semester of college, I decided that my future was in handling claims and made the decision to become a claims professional once I graduated.

Some of my strongest attributes are my work ethic, my personable attitude, and my thirst for learning. I find these to be valuable in the Insurance work enviornment as there are always going to be days where you need to put in extra hours and I find it imperative to provide morale support to coworkers in need. 

I mainly handle construction defect and general liability claims for Gallagher Bassett. I find arena of construction defect to be mentally stimilating like a giant game of chess and as I continue to develop an expertise in these claims, they will challenge me constantly. It's a perfect relationship.

I am still learning every day about the complex world of Insurance. I have worked only for Third Party Administrators, so my carrier knowledge is unforuntately non-existent, however, being on the TPA side provides valuable insight into the buisness models of Insurance Orginzations.