Jacquelyn Miller

Biography

Jackie Miller has been with Bickmore since 2005. She serves as the Workers’ Compensation Program Manager for three Joint Power Authorities, as well the Judicial Branch Workers’ Compensation Program providing workers’ compensation Claims oversight, maintenance of governing documents, preparation and maintenance of Workers’ Compensation Claims Procedure Manuals, facilitating election of Third Party Claims Administrators, contract negotiation including Performance Standards, and legislative updates. Jackie also conducts technical and contract compliance audits for multiple jurisdictions.Jackie’s involvement in the workers’ compensation industry spans 26 years. She has worked for third party administrators, insurance companies, and a bill review company. From a technical perspective, Jackie has monitored and directed litigation, managed complex medical problems for injured workers, developed successful rehabilitation programs, and handled all other administrative aspects of claims adjusting, along with having provided development and management oversight of a statewide special investigations fraud unit. She has extensive past experience as Corporate Quality Assurance Director for a division of Health Net overseeing the audit process for all workers’ compensation claims offices on a national basis, and the audit function of Health Net’s workers’ compensation bill review company. She has analyzed and provided direction for implementation of an automated/image based bill review system and bill review auditing practices, and has provided management oversight for bill review staff. Jackie is familiar with the needs of public and private employers.

Education

No information available.

Admissions/Licenses

No information available.