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Wendy Lanphere has spent more than 20 years in the Insurance/ Third Party Administrator field. Holding various roles as a Claims Service Manager, Field Operations Automation Consultant, National Field Operations Assistant Director and a Director of Account Management. Wendy also has extensive knowledge/experience in managed care, multi-jurisdictional Worker’s Compensation defense firm and a large transportation and translation company. In all roles she promoted meaningful solutions for current clients while identifying new markets and expanding their customer base.
Her vast experience has allowed her the opportunity to impact claims’ programs from all fronts including, but not limited to process enhancement, technology integration, new program implementation, budgeting, program strategy through analysis and customer service.
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