Penny McCloud

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Member of CLM Since: 2014

CLM Committees

  • Casualty & Risk Management
  • Construction
  • Cyber, Management & Professional Liability
  • Insurance Coverage
  • Property
  • Subrogation
  • Transportation
  • Workers Compensation
  • Webinar Committee

CLM Contributions

  • Speaker - 2019 Annual Conference
  • Speaker - 2021 Annual Conference
  • Speaker - 2021 CLM Construction Conference
  • Speaker - 2021 CLM Los Angeles Chapter Holiday Education and Networking Event - 12/09
  • Speaker - 2022 Annual Conference

Articles

    No information available.

Practice Areas

  • Claims Management
  • Construction/Real Estate/Surety
  • Environmental
  • Insurance Coverage
  • Litigation Management
  • Premises Liability
  • Product Liability
  • Professional Liability
  • Property
  • Risk Management
  • Subrogation
  • Social Media/Technology (Data Security/Privacy)
  • Transportation
  • Workers' Compensation
  • Vendor Management
  • Cyber Liability
  • Employment Liability/Litigation
  • Reinsurance

Biography

Penny McCloud | Claims Executive | The Baldwin Group | Seattle, Washington:
Penny serves as a Claims Executive at The Baldwin Group, bringing over 30 years of Property and Casualty insurance, claims and risk management experience. Prior to joining the firm, Penny’s most recent role was as Senior Risk Claims Manager for a heavy equipment rental company. There, she led the claims management team for oversight on a multi-line commercial program, including Workers’ Compensation, Employer’s Liability, Auto, General Liability, Property, Environmental, Crime, and Cyber with claims across the United States. She had direct oversight and relationship management for their third-party administrator, legal team and claims vendors and helped foster a relationship with their broker team.
 
Penny brings broad knowledge and understanding of insurance exposures, coverage, pricing, renewals, auditing, RFPs, and strategies to manage the Total Cost of Risk. She assisted with driving a safety culture, enhancing standard operating procedures, experience modification forecasting, audits and regulatory compliance, and program administration. She has utilized Origami RMIS system to establish key metrics and benchmarks for analytics and use of key performance indicators for trend analysis, process improvement, and execution of favorable outcomes.
 
Specialization:
Property & Casualty Insurance: (Consultant|Advocate|Thought Leader|Differentiator) 
Risk Management: (Total Cost of Risk: Claims|Data Analytics|Risk Controls & Safety|Coverage Analysis)
Commercial Claims Management: (WC/EL|BTA|EPLI|Auto|GL|Property|Cargo|Cyber|Crime| Etc.)
Relationship Management: (Client|Carrier|Insurer|TPA|Counsel|Claimant|Etc.)
Litigation Management: (Litigation Mitigator|Litigation Collaborator) 
 
Why I love The Baldwin Group:
Our firm is MADE WITH LOVE: Colleagues who LOVE delivering our Mission, Vision, and Core Values daily.
Our firm STANDS FOR US: Our firm STANDS FOR every colleague, client, carrier partner, and community.
Our firm EMPOWERS US: Our firm EMPOWERS us to dream, learn, grow, and celebrate one another.

Education

  • Southern Illinois University System, Bachelor’s Degree

Admissions/Licenses

    No information available.

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