Susan Kaufman
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Member of CLM Since: 2009
CLM Committees
- Extra-Contractual
CLM Contributions
- Speaker - 2011 Insurance Bad Faith and Coverage Conference
- Speaker - 2012 Florida Event
- Speaker - 2013 Bad Faith/Coverage/ Fraud Conference
- Speaker - 2015 CLM Southern Florida Chapter Educational & Networking Event - 11/12
- Speaker - 2017 Annual Conference
- Speaker - Avoiding and Defending Bad Faith - Best Claims and Litigation Strategies
Articles
No information available.
Practice Areas
- Bad Faith
- Insurance Coverage
- Personal Injury
Biography
Susan Kaufman was previously employed at Travelers Insurance Company for over 20 years, most recently as a Director in the Claim Legal Department. In that role she was responsible for analyzing and addressing Bad Faith allegations against the company relative to Personal Lines business in Florida. Additionally, she was responsible for analyzing and resolving coverage issues. Ms. Kaufman also created numerous Continuing Education courses and provided invaluable training to the claims staff. This included many courses on Good Faith Claims Handling, Mediation Strategies, various coverage issues such as Uninsured Motorist coverage. Ms. Kaufman is a Florida Supreme Court appointed County Court Mediator. She is also a certified instructor for Continuing Education credits in the State of Florida, and she has obtained her certification as both a Commercial Lines Coverage Specialist and Personal Lines Coverage Specialist. Susan obtained her degree in Business from the University of Florida. She is a native of South Carolina, and a longtime resident of the South Florida area.
Education
No information available.
Admissions/Licenses
- Licensed Adjuster: FL