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Highly accomplished and recognized Claims Professional in trucking arena with decades of experience in litigation management and handling catastrophic losses nationally, retaining and supervising outside counsel, claims adjusters and orchestrating high-stakes matters to successful resolution.
Outstanding communicator and negotiator with highly attuned investigative skills and strategies, refined technology proficiencies and demonstrated capacities to manage and effectively lead in a collaborative and empowering manner. Goal- driven leader who maintains a productive, synergistic climate and confidently motivates, and coaches to effectuate high performance outcomes. Resourceful team player who excels at building trusting relationships with customers and colleagues.
Exemplary planning and organizational skills with high level of detail orientation. Established in-house Auto and GL Liability claims handling program and supervision of Workers’ Compensation claims program and implemented new risk management information and claims administration systems.
Created immediate response protocols and after-hours investigation program, key measures and cost efficiency tools. Numerous recognition and achievements throughout career.
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