Syndi OBrien
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Member of CLM Since: 2008
CLM Committees
No information available.
CLM Contributions
- Speaker - 2011 Annual Conference
- Speaker - Making Best Use of your Mediator and the Mediation Process
- Speaker - Structured Settlements
Articles
No information available.
Practice Areas
- ADR
- AFA
- Audit/Fee Disputes
- Bad Faith
- Claims Management
- Employment Liability/Litigation
- Insurance Coverage
- Litigation Management
- Medical Malpractice
- Medicare
- Personal Injury
- Premises Liability
- Product Liability
- Professional Liability
- Risk Management
- Vendor Management
- Workers' Compensation
- Construction/Real Estate/Surety
Biography
Syndi O'Brien graduated from the University of Denver School of Law and practiced law with a plaintiff firm in Denver for eight years. Looking for change, she started a blasting company and worked in the construction industry until moving to Kansas in 2000 where she joined GE Insurance Solutions in Overland Park.
While at GE Syndi managed professional liability litigation and became a certified Six Sigma Black Belt. In this role, she developed a strategy for and built a process around litigation management which provides transparency into counsel performance, legal spend and total claim outcome. She ended her GE tenure as the Claims Integration Leader during the sale of GE Insurance Solutions to Swiss Re.
In 2006 Syndi joined CNA as the Legal Services Director for Global Specialty Lines Claims, where she developed strong relationships with outside counsel and optimized her methodology to enable Claims to measure and comparatively analyze legal services and spend.
In November 2009 Syndi joined Ringler Associates as a structured settlement broker and consulted with law firms, insurance companies, and businesses further developing the role data and metrics play in overall claim cost.
In 2012 Syndi joined Lockton as VP, Director of Strategic Analytics, again focusing on utilizing analytics to improve claim outcome and reduce risk specifically in the workers' compensation space.
Syndi went on to consult for a life and annuity BPO leading business transformation and organizational change management during a period of significant growth.
In 2016 Syndi joined VortexLegal as Chief Strategy Officer as a key advisor to the CEO on strategy and execution within the insurance vertical. She focuses on business development and collaboration with clients to ensure appropriate metrics are in place to measure and continually improve ROI within the VortexLegal model.
Education
No information available.
Admissions/Licenses
- Bar Admissions: CO