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Bill Garcia is now the principle of Del Norte Consulting Services focusing on advising corporate legal departments, insurance carrier legal and claims departments and law firms on a myriad of legal operations issues and diversity equity & inclusion.
With 35 years of experience Bill wrapped up a 19-year career with Liberty Mutual Insurance at the end of January 2021. During his tenure he oversaw outside counsel in the Western United States retained to defend customers, policyholders and the company. He used data and his legal experience to measure the effectiveness of attorney and law firm performance. He translated Key Performance Indicators for law firms to drive quality and effective representation; as well as merge objective and subjective law firm performance factors to ensure evaluation of total firm capabilities. Prior to the Liberty Mutual acquisition, Bill established the Strategic Litigation Group for Safeco Insurance Company responsible for outside counsel management, billing and auditing across the United States. He began his career with Safeco as Managing Attorney of Safeco's Seattle Staff Counsel Office. The first half of Bill's career was in private practice in Washington State and California.
Bill is admitted to practice in Washington State and California (inactive status). He is a regular speaker on Litigation Management, Ethics related to payment for legal services and Diversity, Equity & Inclusion. He is a 1985 graduate of the Lewis & Clark Law School in Portland, Oregon and a 1982 graduate of Saint Mary’s College of California in Moraga, California.