Alil Kunica

Biography

Alil Kunica is the Director of Claims for Walt Disney World and Disney Cruise Line, where he oversees the self-administration of complex claims programs, including Workers’ Compensation, General Liability (Guest Claims), Marine Claims (Crew and Guest), and Provider Relations, as part of the Risk Management Services division. With over 20 years of progressive experience in claims management, Alil has a proven track record of leading high-performing teams and executing strategic initiatives that enhance efficiency, reduce costs, and elevate the guest experience.

Throughout his career, Alil has developed and implemented forward-thinking strategies that optimize people, processes, systems, and culture. A transformative leader, Alil believes in coaching, mentoring, and empowering team members to exceed expectations while building a strong talent pipeline that supports long-term organizational success. His strong relationship-building and communication skills enable effective collaboration with cross-functional teams—including legal, underwriting, risk control, and executive leadership—to align claims practices with business priorities and operational goals.

Passionate about continuous improvement, Alil proactively seeks opportunities to innovate, streamline workflows, and drive impactful change. He thrives in dynamic environments and approach every challenge with curiosity, resilience, and a steadfast commitment to excellence. Alil’s mission is to uphold the highest standards of claims handling and guest service, supporting the world-class reputation of The Walt Disney Company.

Education

No information available.

Admissions/Licenses

• Licensed Adjuster: FL