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Risk Management Professional with 21 years of demonstrated ability to acquire and retain profitable accounts and enhance results. Expertise in: Staff Managing / Team Building Problem/Conflict Resolution Risk Management & Transfer Total Client Quality Service Pre-and Post-Sales Support Contract/Proposal Negotiation Strategic Planning & Execution Converting Competitive Accounts Major Account Cultivation
Process Analysis & Improvement Solution Implementation New Business Development
RELEVANT PROFESSIONAL EXPERIENCE: Client Service Manager
Provide support for large National Market accounts. Build and manage collaborative client relationships and ensure smooth transition from sales to implementation as well as on-going account management.
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