Michelle Antinucci Goode

Biography

Accomplished insurance executive with more than 25 years of expertise in achieving outcomes across claims handling, third-party administration (TPA), and business development. As the Assistant Vice President at Custard Companies, I manage regional teams, supervise high-value client relations, and advocate for operational excellence.

Proficient in all areas of claims services—including auto, property, liability, and catastrophe—alongside extensive knowledge of TPA operations and strategic sales initiatives. Renowned for cultivating high-performing teams, enhancing loss ratios, and securing multimillion-dollar client partnerships through customized solutions and reliable service.

Core Competencies:

• Comprehensive Claims Management (Auto, GL, Property, Workers’ Comp, CAT)
• TPA Program Oversight & Execution
• Strategic Sales & Client Acquisition
• Leadership & Team Development
• Process Enhancement & Compliance
• Client Relationship Management
• Cross-Functional Collaboration

Committed to delivering measurable value to clients while promoting a culture of accountability, innovation, and service excellence. Enthusiastic about mentoring aspiring leaders and advancing the claims industry through proactive solutions and operational transparency.

Education

No information available.

Admissions/Licenses

• Licensed Adjuster: FL