Lori Pon

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Member of CLM Since: 2022

CLM Committees

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CLM Contributions

  • Speaker - 2022 CLM Focus: November
  • Speaker - Emerging Claims Tech

Articles

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Practice Areas

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Biography

Lori is 20+ veteran of the insurance industry with extensive experience in developing a holistic vision and roadmap for seamless service delivery. She has successfully led the build, implementation and organizational change management for core platforms and integrations across the insurance ecosystem. In her current role, Lori serves as ACG’s Insurance Claims Innovation Leader. She oversees governance of the Claims technology roadmap and is responsible for managing large-scale enterprise software solutions and delivery of best-in-class products and capabilities from ideation to implementation. Her role includes determining the feasibility and viability of innovation concepts to include business case development, program management oversight, organizational change management and post-implementation evaluation. She has responsibility for the strategic project portfolio through the full lifecycle and ensures alignment to enterprise and departmental objectives.

Education

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Admissions/Licenses

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