Christa Johnson

Biography

As the manager of a team responsible for handling cyber claims, Christa Johnson provides strong leadership and strategic direction to ensure the efficient and effective management of all claims processes. She oversees a team of five professionals, supporting their growth through mentorship, clear goal-setting, and continuous performance feedback.

Her role encompasses managing the full lifecycle of cyber claims—from initial assessment through resolution—while maintaining strict adherence to regulatory standards and company policies. She regularly conducts training sessions to keep her team informed on evolving cyber threats, industry developments, and best practices in claims management.

Serving as a key point of escalation for complex claim matters, Christa leverages her expertise to navigate challenges and deliver timely, satisfactory outcomes for clients. She also collaborates cross-functionally with other departments to streamline workflows, enhance communication, and ensure optimal use of resources.

Overall, her work blends leadership, technical proficiency, and strategic insight to drive operational excellence and deliver outstanding service in the management of cyber claims.

Education

No information available.

Admissions/Licenses

• Bar Admissions: WI
• Licensed Adjuster: OK, AL, AR, AZ, CT, DE, FL, GA, ID, IN, KY, LA, ME, MI, MN, MS, MT, NC, NH, AL, NV, NY, OR, RI, SC, TX, UT, VT, WA, WV, WY