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Amy is a Partner in McKinsey’s Dallas office, and is a leader in the Insurance Claims practice. Amy focuses on delivering end-to-end Claims transformations in P&C, with analytics (including Generative AI) at the core. By combining a customer-centric lens with cutting-edge technology, she supports carriers in leapfrogging historic constraints and delivering a step-change in accuracy, efficiency, and customer experience. Amy has world-class expertise in the applications of Generative AI in Insurance and speaks with carrier executive teams globally on the topic.
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