Claims College


What is the attire for the conference?

The attire is casual (jeans are encouraged) – You may want to have a sweater on hand as some rooms can be cool.


How are CE/CLE credits issued?

CLM will report your CE/CLE credits (where applicable). Please make sure all your licenses are entered in your CLM profile. If you have further questions regarding CE/CLE, please contact Education Compliance Specialist -


If I am unable to attend Claims College, will a refund be issued?

All Claims College registration changes, cancellations or substitutions must be received in writing via e-mail to

Please include the reason for your change, cancellation or substitution. NO REFUNDS WILL BE ISSUED AFTER August 1, 2024; however, substitutions are permitted until September 30, 2024.

Are all students required to attend Insurance Industry Primer?

All level 1 students and successful test-out students are required to attend this mandatory primer. This is optional for all other students.


Is hotel cost included in the registration fee?

The cost of the hotel is NOT included in your registration fee. If you made a hotel reservation through the CLM, a credit card will need to be presented upon check-in.

How do I cancel/change my hotel reservation?

To change or cancel your hotel reservation, please email Cancellations must be completed at least 72 hours in advance of your arrival date. If you neglect to notify us, your credit card will be charged for one room night.

Will Wi-Fi be available at the conference hotel?

Yes, complimentary Wi-Fi will be available in the conference center.

Where do I check in upon arrival to the conference?

Upon arrival, you must register at the CLM Registration Desk. You will receive your nametag and other pertinent information.

Will CLM hold luggage during the final exam?

CLM will have a luggage holding area Saturday morning prior to breakfast until testing ends at noon.


Will college materials be available online?

Yes, reading materials will be uploaded in May. Each school’s faculty, objectives, agendas and reading materials are listed.

How will I receive my test results?

CLM will notify you after the testing periord has concluded (approximately one month after the last day of Claims College).  Results will be communicated via email of your test results with all pertinent details.


Is transportation provided from the local airport to the conference hotel?

CLM does not provide transportation to the conference hotel.

Is transportation provided to airport at the conclusion of conference?

CLM does not provide shuttles to airport.