Claims College
Cancellation Policy
Updated May 1, 2024

  • For fee-based events, you may cancel registration and request a full refund less a $50 administrative fee up to 30 days prior to the event start. No refunds will be made after this time.
  • Alternatively, you may transfer registration to another individual in your organization, subject to eligibility, within 10 days of the event start. No transfers will be made after this time.
  • All cancellation and transfer requests must be submitted in writing to

  • A one-night room deposit will be collected by the hotel at the time of booking a reservation.
  • This deposit is refundable if your cancellation request is submitted in writing to up to seven days prior to the event start date.
  • Cancellation requests made 0 to 7 days before the event start date will not be refunded. The total hotel fee due for the duration of your booked reservation will be charged to the card on file.

CLM reserves the right to cancel this event due to lack of registrations or any other unforeseen circumstances. In case of conference cancellation, CLM liability is limited to the refund of the registration fee only. CLM reserves the right to alter this program without prior notice.
By registering for this event, you authorize CLM to photograph/video you and to use the photographs/video in all formats and media for any purpose, including education, marketing, and trade.
You understand and agree that you may receive targeted communications from the event sponsors regarding special event promotions and invitations, or product information.
To maximize the experience for our attendees and honor the investments made by our valued sponsors, we ask everyone to honor our guidelines for outside third-party events happening adjacent to our event. A third-party event is any function occurring during our event hours that is not included in our official agenda. We actively discourage and work to prevent unsanctioned non-sponsored events and discourage everyone from accepting invitations from organizations who are not attending or sponsoring our event.
If you are an attorney, service provider or other organization:
  • All third-party dinners, reception, parties, etc. must take place outside of CLM event hours. If your event is scheduled during the CLM event hours, you will be asked to reschedule.
  • If your function has co-sponsors or co-hosts, all parties must be an official sponsor of the particular CLM event.
  • We reserve the right to restrict participation in future CLM programs for any organization who does not honor our guidelines.
We are committed to providing a professional, safe, and welcoming environment for everyone at our event. Since we value respect, kindness, diversity, inclusivity, and collaboration, we expect our employees, attendees, and their guests to uphold these values by speaking kindly, respecting differences, acting professionally, and promoting collaboration. We will not tolerate hostile, harassing, discriminatory, intimidating, or bullying conduct and will remove anyone found behaving in this manner.

By registering to attend this event, you agree to comply with all event policies and health and safety protocols. If you have questions, please contact