Claims College



Learning Objectives

Students who complete this school will be able to advance their knowledge and expertise by: 
  • Identifying high-exposure cases early by recognizing common red flags (venue risk, damages, plaintiff counsel, liability issues) and determining when excess carrier involvement is necessary.
  • Applying modern defense strategies in high-stakes litigation, including early case assessment, technology tools, expert utilization, and persuasive storytelling to improve outcomes.
  • Strengthening collaboration across the coverage tower by implementing communication practices and unified defense planning between insureds, primary carriers, and excess carriers.
  • Navigating competing stakeholder interests in complex, multi-party litigation by understanding insurer vs. insured priorities and using practical risk management strategies to reduce conflict and support resolution.
  • Developing and executing effective resolution strategies, including settlement planning, mediation participation, appellate counsel considerations, and appropriate use of tools such as hammer letters. Identifying