Dispute Resolution

Dispute Resolution

Inter-Company Dispute Resolution Agreement

Insurance companies annually spend more than $2 billion on litigation costs on cases between carriers. Recognizing those huge expenditures and the potential negative impact it can have on the individual companies and the industry, Chief Claims Officers sought to craft a reasonable approach to resolving matters between insurance companies. The result is the Inter-Company Dispute Resolution Agreement.

This agreement is unlike any other in the industry. Companies that participate in the Inter-Company Dispute Resolution Agreement agree to resolve disputes through senior management settlement discussions, mediation, and/or arbitration.

Companies that have already signed the Agreement are listed below. More are being added. If your company is interested in learning more about the Agreement, contact Susan Wisbey-Smith. Download and review the Agreement .



  • Acadia Insurance Group
  • American Select Insurance Company
  • Austin Mutual Insurance Company
  • Auto Club Group
  • Berkley Mid-Atlantic Group
  • Berkley North Pacific Group
  • Berkley Southeast Insurance Group
  • Continental Western Group
  • Contractor Bonding and Insurance Company
  • Grain Dealers Mutual Insurance Company
  • Great Lakes Casualty Insurance Company
  • Infinity Insurance
  • Lancer Insurance
  • Liberty International Underwriters
  • Liberty Mutual Commercial Insurance
  • Main Street America Assurance Company
  • Main Street America Protection Insurance Company
  • Markel
  • Merchants Mutual Insurance Company
  • Merchants National Insurance Company
  • Merchants Preferred Insurance Company
  • MSA Insurance Company
  • Mt. Hawley Insurance Company
  • NGM Insurance Company
  • Ohio Farmers Insurance Company
  • Old Dominion Insurance Company
  • Old Guard Insurance Company
  • Riverport Insurance Services
  • RLI Insurance Company
  • Spring Valley Mutual Insurance Company
  • Union Standard Insurance Group
  • Westfield Insurance Company
  • Westfield National Insurance Company