2014 Litigation Management Institute

Handouts

Description

2014 Litigation Management Reading Materials - Below are links to all of the pre-course reading materials.  You areexpeted to read all material before attending the in-class sessions.  Some courses have both a required and reference reading list.  Reading the materials on the reference lists is optional.
If you have difficulty with any of the links, please contact Susan Wisbey-Smith at susan.wisbey-smith@theclm.org.

Use of this course material is strictly limited to students enrolled in the Litigation Management Institute. Any further distribution, copying or publication of these documents is prohibited.

Course 01

Required

Taming the Beast: Managing Client Expectations in a 24/7 World

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Losing a Client Does Not Have to be a Total Loss

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Client Expectations: Discovering Them, Understanding Them, Managing Them

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Eight Small Steps to Improve Client Relationships

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Claims and Litigation Management Alliance Guidelines

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Litigation Guidelines

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Litigation Guidelines (2)

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Course 02

Required

Estimating Unpaid Claims Using Basic Techniques Required Reading: pp. 4-6, 17-25, 38-39 (Key Dates section), 44-50, 51-60 (up to Reported Claim Count Dev), 79-81, 84-94, 419-428

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Reference

Estimating Unpaid Claims Using Basic Techniques Reference: remainder of pp. 4-94, 419-428 not listed in Required Reading List

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Data Management Body of Knowledge

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Course 03

Required

The LegalBizDev Guide to Alternative Fees

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Time to Dive In: Understanding the Ebb and Flow of AFAs, Litigation Management, Fall 2011

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Are AFAs for You? Litigation Management, Fall 2011

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ACC Value-Based Fee Primer

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Course 04

Required

Effective Management of Outside Counsel

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How to Utilize Metrics

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It’s Time to Mine

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National Litigation Management Study (pages 9 to 10 and 14 to 15)

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Predictive Claims Processing

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What Metrics Matter

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Course 05

Required

10 Tips for Coverage Position Letters

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The Do’s and Don’ts of Case Reporting

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Course 06

Required

Travelers Property v. Centex Homes

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Allocation in Continuous Damage Claims

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Essentials: What Every Claim Adjuster Should Know About Bad Faith

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San Diego Federal Credit Union v. Cumis Ins Society

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Pepper's Example Intentional Acts

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Pepper's Example Work Product Exclusion

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Reference

Trigger of Coverage Chart

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Additional Insureds Endorsement

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Commercial General Liability Coverage Form

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Moeller v. American General Insurance

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Burd v. Sussex Mutual

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Do Certificates of Insurance Matter?

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Reyburn v. Plaster

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50 State Quick Reference Guide - Independent Counsel

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Course 07

Required

Indemnity in a Nutshell

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Coverage for Contractual Risk Transfer and Additional Insured Issues

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Risk Transfer Techniques

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Evolving AI Endorsement Interpretations

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Reference

Business Auto Coverage Form

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Homeowners 3 Special Form

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Personal Auto Policy

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A Guide to Risk Transfer

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Additional Insured Status: Recognizing Coverage Risks

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Limited Form Vendor's Endorsement — Issues to Be Considered Part 1

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Limited Form Vendor's Endorsement — Issues to Be Considered Part 2

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Questions and Answers on Additional Insured Issues — Part 1

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Questions and Answers on Additional Insured Issues — Part 2

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Contractual Risk Transfer — Is It Worth the Cost?

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Course 08

Required

The Strategic Lawyer

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The Negotiation Counsel Model: An Empathetic Model for Settling Catastrophic Personal Injury Cases

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Why Should Businesses Hire Settlement Counsel?

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Small Firms, Big Lawyers: Five Tips for Dealing with Obnoxious Opponents

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When 'Winning' is the Expensive Solution

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How Responding to RFPs Fits Within Your Business Development Plan

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Reference

Workers’ Compensation Claims Closure Projects Offer Solutions for Adjusters

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The Power of an Apology

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Barclays to Settle PPI Claims 'No Questions Asked'

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The Changing Role of Evaluation in Commercial ADR

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Twilight of the Gunslinger: The Changing Role of the Civil Litigation Lawyer

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One More Mediation Pet Peeve

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Managing Corporate Litigation: It’s About Good Judgment (Donal Jemberg)

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A View from the Shady Side (Trial Reporter)

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A Matter of Time

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BP Fund to Settle More Than 2,000 Claims

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A Better Approach to Medical Malpractice Claims? The University of Michigan Experience

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13.5 Steps to a Successful RFP Response (Sugarcrest Report)

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State-by-State Comparison

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Course 09

Required

Levi Strauss & Co. Serengeti Tracker E-Billing Return on Investment Study

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Altman Weil: Law Departments: Using e-Billing to manage Outside Counsel's Costs

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E-Billing Primer

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With Friends Like These (PDF)

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Facebook, Twitter and LinkedIn

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The Tweet Smell of Success

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As Voir Dire Becomes Voir Google

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Facing Up To Facebook

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Reference

Kathleen Romano v. Steelcase

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Obtaining Evidence from Social Networking Websites

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Largent v. Reed

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Course 10

Required

Cutting Through the Clutter of Litigation “Management”

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Partnering with Your Attorneys on Major Lawsuits

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A Win-Win Strategy

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