Covid Safety Protocol

Cancellation Policy
Updated 2024

REGISTRATION CANCELLATION/TRANSFERS
For fee-based events, you may cancel registration and request a full refund less a $50 administrative fee up to 30 days prior to event start. No refunds will be made after this time OR you may transfer registration to another individual in your organization, subject to eligibility, within 10 days prior to the start of the event. No transfers will be made after this time. All cancellation and transfer requests must be submitted in writing to eventhelp@theclm.org.

HOTEL CANCELLATION
Credit cards on file will be charged 1 night room and tax starting March 2nd. The one night deposit is non-refundable for cancellation received after March 1st. Cancellations must be received on or before March 1st in order to avoid forfeiting the 1 night deposit.

EVENT CANCELLATION
CLM reserves the right to cancel the conference due to lack of registrations or any other unforeseen circumstances. In case of conference cancellation, CLM’s liability is limited to the refund of the registration fee only. CLM reserves the right to alter this program without prior notice.

PHOTOGRAPHY/VIDEO
By registering for this event, you authorize CLM to photograph/video you and to use the photographs/video in all formats and media for any purpose, including education, marketing, and trade.

TARGETED COMMUNICATIONS
You understand that you may receive targeted communications from the conference sponsors regarding special event promotions and invitations, or product information.

THIRD-PARTY EVENTS
To maximize the event experience for our attendees and honor the investments made by our valued sponsors, we ask everyone to honor our guidelines for third-party events happening adjacent to our conference. A third-party event is any function occurring during our event that is not included in our official agenda. We actively discourage and work to prevent unsanctioned non-sponsored events and discourage everyone from accepting invitations from organizations who are not attending or sponsoring our event. 
If you are an attorney, service provider, or other organization:
- All third-party dinners, receptions, parties, etc. must take place outside of CLM event hours. If your event is scheduled during the CLM event hours, you will be asked to reschedule.  
-If your function has co-sponsors or co-hosts, all parties must be an official sponsor of the particular CLM event. 
-We reserve the right to restrict participation in future CLM programs for any organization who does not honor our guidelines.

CODE OF CONDUCT
We are committed to providing a professional, safe, and welcoming environment for everyone at our event. Since we value respect, kindness, diversity, inclusivity, and collaboration, we expect our employees, attendees, and their guests to uphold these values by speaking kindly, respecting differences, acting professionally, and promoting collaboration. We will not tolerate hostile, harassing, discriminatory, intimidating, or bullying conduct and will remove anyone found behaving in this manner.


By registering to attend this event, you agree to comply with all event policies and health and safety protocols. If you have questions, please contact eventhelp@theclm.org.