The CLM Virtual Bootcamp Series delivers focused, interactive learning designed to help claims professionals strengthen critical skills and confidently navigate complex challenges. Led by experienced industry professionals and subject matter experts, each bootcamp combines practical instruction, real-world scenarios, group discussion, and hands-on exercises that translate concepts into actionable strategies.

Negotiations Bootcamp

Effective negotiations require more than strategy—they require preparation, adaptability, and an understanding of the people across the table.

This interactive, hands-on bootcamp will help participants become more confident and effective negotiators by exploring the principles, motivations, and communication techniques that lead to successful outcomes. Attendees will gain insight into how personality styles, individual perspectives, and expectations influence the negotiation process, as well as the role fairness plays in reaching equitable resolutions.

Through a guided case study and practical exercises, participants will apply proven negotiation frameworks and strategies to real-world scenarios. Rather than focusing on a single “right” approach, this workshop emphasizes the flexibility and creativity often needed to navigate complex negotiations and achieve mutually beneficial outcomes.

What you'll learn

• How to prepare for negotiations with greater confidence and purpose
• How personality styles and perspectives can influence the negotiation process
• Practical frameworks and communication techniques for navigating challenging conversations
• How to adapt your approach to work toward fair, mutually beneficial outcomes