2023 Claims College
School of Claims Mediation
“Each member of the faculty was terrific. The blend of claims professionals, counsel and mediators bought valuable perspectives regarding the mediation process.”
The School of Claims Mediation provides education, training, and recognition for claims professionals involved in the mediation process. You will gain the tools and knowledge with real-world scenarios from leading industry experts who have seen it all. The curriculum, theories, case scenarios, principles, and test questions were designed to be used on a daily basis – so they have real-world application. The cost of one successful mediation outweighs the cost of attendance
The comprehensive program covers the role of the claims professional in mediation, and how to prepare for mediation versus litigation, as well as other concepts like determining if a claim is a good candidate for early resolution, mediator selection, and how to handle an impasse. Courses also address the psychological and behavioral issues impacting mediation, ethical considerations for a claims professional while in mediation, and post-mediation concerns for the claims professional.
Upon successful completion of this program, you will earn a Certificate of Completion.
Students who already hold their Certified Claims Professional (CCP) designation and complete this school, plus one additional One-Level School, will earn the Advanced Claims Professional (ACP) designation.
Here’s What the Class of 2021 Said…
“The entire faculty group for the Mediation School did a wonderful job. They kept the subject matter interesting and did a nice job of engaging the group.”
“What a truly amazing experience. My best year at claims college to date. I learned so much and the interactive aspect of the class really took it to the next level.”
Joseph Mak Unit Manager, RiverStone Resources LLC
Michele Newman Litigation Manager, Hamlin & Burton Liability Management, Inc.
Joe Hassinger Mediator-Arbitrator, Galloway
Zohar Lushe Sr. Claim Examiner, Chubb
Jeff Trueman Mediator Arbitrator, Jeff Trueman, Esq., Mediator
Tami Vail Partner, Kahana Feld, LLP