Claims College



The School of Leadership provides a comprehensive review of leadership theories and styles as well as practical information for leadership development. Students will learn about the roles of claims leaders, leadership challenges, leading claims staff to success and leading across the enterprise.

The School of Leadership is a one-level program. Upon successful completion of this program, graduates will earn a Certificate in Leadership.

For students who do not hold the Certified Claims Professional (CCP) designation, the School of Leadership is required in order to earn the Advanced Claims Professional (ACP) designation.


Ms. Jeanette Hernandez  Chief Business Development Officer, Ringler

Mr. Preston McGowan  SVP, Digital & Customer Experience, AIG

Executive Council

Mr. Robert T. Johnson  Chief Claims Officer, Catalytic Claims Services

Ms. Angela Kopet  Partner, Copeland, Stair, Kingma & Lovell, LLP

Mr. Fausto Martin  Senior Vice President of Claims , FedNat

Mr. Michael Zeoli  Litigation Management, IAT Insurance Group