Claims College



The School of Leadership provides a comprehensive review of leadership theories and styles as well as practical information for leadership development. Students will learn about the roles of claims leaders, leadership challenges, leading claims staff to success and leading across the enterprise.

The School of Leadership is a one-level program. Upon successful completion of this program, graduates will earn a Certificate in Leadership.

For students who do not hold the Certified Claims Professional (CCP) designation, the School of Leadership is required in order to earn the Advanced Claims Professional (ACP) designation.


Jeanette Hernandez  Chief Business Development Officer, Ringler

Preston McGowan  SVP, Digital & Customer Experience, AIG

Executive Council

Robert T. Johnson  Chief Claims Officer, Catalytic Claims Services

Angela Kopet  Partner, Copeland, Stair, Valz & Lovell, LLP

Fausto Martin  Senior Vice President of Claims , FedNat

Michael Zeoli  VP, Counsel & Litigation Management, IAT Insurance Group