2019 Claims College
2019 School of Property Claims
The School of Property Claims is designed for claims professionals currently working in personal or commercial lines, or those who are interested in pursuing a career in the field. Professionals of all experience levels will benefit from the School of Property's curriculum, which is divided into three progressive levels. Courses emphasize compliance, service levels, accuracy and industry best practices and focus on investigations, evaluations, resolution and many more topics critical to success in the field of property claims management. Level 1 focuses on adjusting residential and commercial property claims. Level 2 will cover complex residential/HOPD claims, commercial claims, joint loss issues and wind and flood claims. Level 3 will center around case-studies which will include large loss claim issues, investigation and the utilization of experts. Students in Level 3 will also review good faith claims handling practices.
Upon successful completion of all three levels of the School, graduates will earn the Certified Claims Professional (CCP) in Property designation.
Fran Brooks Corporate Claims Training Specialist - Retired, PMA Companies
Patrick Milone Vice President/Property Claims Manager, Claims Administration Corporation
Ken Abernathy Executive General Adjuster, Sedgwick
James H. Cole Attorney, Marshall Dennehey Warner Coleman & Goggin
John Malone Attorney/Partner, Goldberg Segalla LLP
Stuart Mintz Claims Consultant, Self Employed
School of Property - Level 1 Learning Objectives
School of Property - Level 2 Learning Objectives
School of Property - Level 1 Reading Materials
School of Property - Level 2 Reading Materials