Claims College



The School of Property Claims is designed for claims professionals currently working in personal or commercial lines, or those who are interested in pursuing a career in the field. Professionals of all experience levels will benefit from the School of Property's curriculum, which is divided into three progressive levels. Courses emphasize compliance, service levels, accuracy and industry best practices and focus on investigations, evaluations, resolution and many more topics critical to success in the field of property claims management. Level 1 focuses on adjusting residential and commercial property claims. Level 2 will cover complex residential/HOPD claims, commercial claims, joint loss issues and wind and flood claims. Level 3 will center around case-studies which will include large loss claim issues, investigation and the utilization of experts. Students in Level 3 will also review good faith claims handling practices.

Upon successful completion of all three levels of the School, graduates will earn the Certified Claims Professional (CCP) in Property designation.


Fran Brooks  Corporate Claims Training Specialist - Retired, PMA Companies

Patrick Milone  Vice President/Property Claims Manager, Claims Administration Corporation

Executive Council

Ken Abernathy  Executive General Adjuster, Sedgwick

James H. Cole  Attorney, Marshall Dennehey

John Malone  Attorney/Partner, Goldberg Segalla LLP

Stuart Mintz  Claims Consultant, Self Employed