Off the Rails

Effective investigation and claims administration of train-related accidents.

“Who Is Your Top Influencer Right Now?”

Four CLM fellows chime in on this month's question, including Nicholas Conca, Markel's managing director of claims.

Inside Risk with Sarah Pacini, Advocate Health Care

Vice President of Risk Management and Insurance and CLM Fellow Sarah Pacini describes how life in the ER helped her find her passion.

Around the Nation: January 2014

State news and updates from CLM state chairs, reps, and committees.

Prescribing Success

One insurer’s advice on working effectively with pharmacy benefit managers.

What’s in Store for Claims College's Freshman and Sophomore Classes

CLM’s National Education Program Manager Sandy Lovis explains what returning students can expect in their sophomore year, and what she expects will change in 2014.

Burning Down Hockeytown

Concussion allegations spur five-alarm response from the National Hockey League.

Is It Vacant or Occupied?

Policy language and jurisdiction play key roles in the determination of occupancy and arson.

Managing Claims Operational Risks

In order to manage risks, you first need to identify and understand them.

Reshaping the Customer Experience

How insurers are turning data and analytics into actionable information.

Strategies to Attack Punitive Damages Claims

Regardless of the reason for the claim, you should have a clearly articulated strategy with defense counsel for addressing the punitive claim.

In the C-Suite with Terry Campbell

Allianz Global Corporate & Specialty’s Vice President, Regional Head of Claims in North America, sets the record straight on bottom feeders, why adjusters and underwriters need to be business partners, and problem solving after Sandy.

The Impact of Pre-Loss Bankruptcies on an Insurance Claim

Determining if an insured is lying to a bankruptcy court or an insurance company.

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