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Claims Management

Strategies, Solutions, Innovations, Education

Explainability: An AI Requirement

As the role of AI expands, insurers must explain its decisions

Leveraging the Revolution

Personal reflections on AI and the legal practice

Nashville Local Chapter Inaugural Event

CLM members and fellows raise a glass to the Nashville Chapter's launch

The Adjuster Owns the Room

The overlooked decisions that determine whether ADR controls a claim—or merely prices it

Moving Beyond Public AI

Reducing risks through private platforms

School Is In, and So Is Risk

Student against teacher violence study drives workers’ compensation concerns

New Risks and a New Landscape Require a New Approach to Litigation Management

Unprecedented challenges require stronger-than-ever partnerships between claims departments and defense firms

CLM Membership Wins and Promotions - September 2026

Share promotions, job changes, significant case victories, and office expansions or relocations with the CLM Community

Getting to Know: Matt Cianflone

Gold Medal Bakery's Cianflone discusses cognitive bias, managing the moment, and what's most important in insurance defense litigation

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