Schedule/Sessions
Keynote - Steve Pemberton
Walgreens Senior Executive Steve Pemberton will share how his personal experience as a mixed-race orphan helped to influence his career path. One of America’s most inspiring executives, Mr. Pemberton brings a deep personal understanding of human differences and the human experience to his position. He was a ward of the state for much of his childhood, an experience he chronicled in his 2012 best-selling memoir, “A Chance in the World.” The film adaption of his life is currently under way.
Back to topDiversity in Demand: What Buyers Want
- Speakers:
Carolyn Agee, CF Industries
Laura Cici, CLOROX
Courtney Davis, University of Chicago
Kendra Schropp, Freeman Company
Soraya Wright, Amazon
Insurance is a relationship business. Research has shown that when teams had one or more members who represent the target customers, the team was much more likely to understand customers’ needs, facilitating more effective engagement. This session will explore what insurance buyers are seeking from their industry service providers.
Back to topChange Champions: How the Insurance Industry is Creating a More Inclusive Culture
- Speakers:
Jeff Grange, QBE Insurance
Susan Holliday, International Finance Corp.
Deborah Pickford, Self Employed
Brokers, insurers and other industry organizations are responding to the changing demographics of the insurance buyer community through corporate social responsibility initiatives, investing in the development of products to better serve women consumers in emerging markets, and by improving recruiting efforts to recruit, develop, retain and promote more diverse millennial talent. This panel will address some of these initiatives and the impacts they have had.
Back to topDo We Have Inclusion All Wrong?
Inclusion is a high priority for many companies, but new research suggests initiatives to improve it tend to have the opposite effect. Join Dr. Josh Davis of the NeuroLeadership Institute as he reviews industry insights around the inclusion challenge and the tools to gather buy in from the “frozen” middle managers who often do not understand the benefits of having diverse teams. Participants will explore how exclusion debilitates productivity, how inclusion efforts can backfire, and where organizational missteps tend to happen. Josh also will outline a more effective science-based approach to inclusion, aimed at improving workplace interactions and navigating the pitfalls of cognitive bias.
Back to topKeynote - Lenny Comma
Drawing from his more than 25 years of experience at two major public companies with extensive retail and franchise operations--Jack in the Box and ExxonMobil—Lenny Comma, chairman and CEO of Jack in the Box, will provide insights into how values and culture influence American’s purchasing decisions, ultimately impacting businesses’ financial performance.
Back to topRoundtable Update: Mid-Career Professionals of Color
- Speakers:
Michael Johnson, QBE Insurance
Susan Johnson, The Hartford
Carla Laracuente, The Hartford
Rumbi Masamvu, AXA XL
Thais Moore , Lockton Companies, LLC
Deirdre Tully, AXA XL
This session will recap key findings from the D&I Institute's Mid-Career Professionals of Color Roundtable, which was held on July 26 in Hartford, Connecticut, followed by a panel discussion. The Roundtable is part of the Institute's ongoing research, designed to identify what attracts diverse talent to the risk management and commercial insurance industries, with a continued focus on career and succession planning.
Back to topBest Practices for Creating a More Inclusive Culture
- Speakers:
Jeffrey M. Adelson, Bober, Peterson, & Koby, LLP
Grace Crickette, University of Wisconsin Whitewater
Juan Herrera, AXA XL
Kristen Weirick, Self Employed
Alicin Williamson, The Raben Group
What can the commercial insurance industry learn from other business sectors about the benefits of having a more diverse and inclusive workforce? This panel will feature some D&I best practices from outside of the insurance sector, including a law firm that assigns bilingual attorneys to work comp cases where English is the claimants’ second language; a university that is educating the next generation of diverse talent; and a company that has been recognized by Diversity Inc. as one of America’s a Top 50 Companies for Diversity.
Back to topKeynote - Monica Marcel
Monica Francois Marcel, co-founder of Language & Culture Worldwide Inc., will share with attendees how they can develop the skills, mindsets and systems necessary to succeed in culturally diverse markets. LCW is a consultancy formed to help U.S.-based companies develop cultural competence, interrupt unconscious bias, engage global talent, and better connect to the local contexts in all the locations where they operate.
Back to topNo Learning Objectives Available
