November 07, 2023
As claims and litigation professionals, you are continually challenged to be creative and meticulous while dealing with complex claims and disputes. You face high-pressure, fast moving situations with skill and professionalism.
You’re on the ground after catastrophic loss events helping people recover, and you’re in the courtroom resolving in-depth coverage questions. At the same time, you must contend with an inventive plaintiff’s bar and ever-changing legal, litigation, and compliance landscapes. Through it all, you prioritize compassion for those who experience losses and tragedies.
And you do it all without receiving praise and accolades from most people outside of the industry. When there is media coverage of insurance, it is not usually about houses rebuilt or lives made whole again, but rather what carriers are not doing after a catastrophe, or losses that are not covered.
Well, the hard work and kind hearts of claims and litigation professionals do not get overlooked here. I am again reminded of how generous and dedicated this community is as I see the feedback rolling in for CLM’s Litigation Management Institute (LMI), which was held in Chicago last month. On social media and in messages I have received, there is high praise from those who attended LMI toward those of you in our community who made it happen by contributing your time and expertise to share your knowledge with others.
Knowing this industry and so many of you in it, I am not surprised by your commitment and passion, but I am grateful to lead an organization that puts it on display. And so, since this is the season of giving thanks, I want to say, on behalf of all of us at CLM, thank you for your time, generosity, and dedication to the industry and the professionals within it. Thank you for all the work you do in your communities. And thank you for being a part of CLM and being the engine that makes this association go. It’s a privilege to stand with all of you, and I look forward to meeting the challenges facing our industry together.
All the best –
Ronna Ruppelt, Esq.