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What Makes Your Annual Conference Session Essential?

CLM Fellows and Members share their thoughts on our industry

February 09, 2022 Photo

As a speaker at CLM’s Annual Conference, what makes your topic essential for attendees?

“The need for diversity and inclusion is no longer just a moral mandate, but a legal imperative. I want to provide concrete information that claims professionals and attorneys can take back to their insureds on actions employers can take to promote a respectful workplace culture and avoid liability for potential discrimination claims.”

Julie Buonocore, Partner, Rebar Kelly. CLM Member since 2019.

“In today’s climate, people are all too often comfortable forming opinions without regard for the merits of opposing views as we tend to retreat into our respective echo chamber of tribes—of ‘us vs. them,’ or, in the case of this topic, ‘young vs. old.’ I chose to address this issue because effective communication, understanding different viewpoints, and finding common ground is not only important for us as members in the industry, but also for society as a whole.”

Patrick Thantacheva, Director of Risk Management, Diversified Restaurant Group. CLM Fellow since 2014.  

“One of the most overlooked aspects of claims handling is the importance of preserving evidence, documents, and video. All too often, claims are placed into suit where insureds have not taken the proper steps to preserve evidence. The topic will help prevent spoliation issues in the future and discuss solutions to this problem.”

Christopher Del Bove, Attorney, Callahan & Fusco, LLC. CLM Member since 2018.

“Public nuisance is of paramount importance to assess as an industry. The defense bar today is faced with a perfect storm: the instant access to information and the accompanying do-your-own-research mentality, social inflation, reptilian tactics, corporate mistrust, distorted value of the dollar, the tort of public nuisance, the perception that a jury award can correct a social wrong—all of these elements have contributed to the rise in nuclear verdicts/settlements.” 

Rachel Kim, Assistant Vice President, Senior Claims Counsel, Sompo International Insurance. CLM Fellow since 2016. 


Percent of women, people of color, and women of color who are partners at law firms.

Source: 2021 NALP Report on Diversity


Percent increase of average verdict size for a lawsuit above $1 million involving a truck crash from 2010 to 2018—from $2.3 million to $22.3 million.

Source: American Transportation Research Institute


Average age of persons working in the insurance industry.

Source: U.S. Bureau of Labor Statistics

About The Authors
Fran Clark

Fran Clark is SME Manager at CLM.  fran.clark@TheCLM.org

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