Classroom & Online

A blended approach to claims training


The condominium association policy deductible and the unit-owner policy loss assessment coverage

Less Is More

How protecting Medicare's interests can help settle more files at less cost

Safety First

The occupational hazards of the claims adjuster

Don't Let Millions of Subrogation Dollars Go Down the Drain

How management and technology can turn subrogation from a money pit into a bonanza

Alternative Treatment Experiences Rapid Growth in Auto Injury Claims

It may not be news to experienced claims professionals that a significant portion of auto injury insurance claim payments go to pay for (or reimburse) treatment that is not considered to be part of conventional medicine.

Emotional Harm Claims

Meeting the challenge in today's world

Behavioral Adaptation

Why safety features don’t always increase safety

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