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Memory Lane

What is your best CLM Annual Conference memory?

March 23, 2018 Photo

“Having attended the past eight annual conferences, I have many wonderful memories, including participating in educational sessions, networking with colleagues, and enjoying conference-themed parties. But one of my fondest memories was the honor and privilege of presenting the 2015 Claims Professional of the Year Award to Starwood’s Cameron Shirley!”

Stephen Truono, SVP, Enterprise Risk Management, NFI Industries. CLM Fellow since 2010.

“My first annual in San Diego, in 2012. For the opening reception, we were on the flight deck of the USS Midway listening to a great band and having a perfect drink, when a helicopter circles, lands on the deck, and out comes Executive Director Adam Potter. What an entrance!”

Cathy Gicker, Special Investigations, Litigation Specialist, Allstate Insurance Company. CLM Fellow since 2011.

“I think I have to been to all of the annual conferences except the first. My favorite memory is standing on the deck of the USS Midway at the San Diego opening. A beautiful evening, meeting new friends, and seeing the great vision for CLM’s future.”

Matthew J. Smith, President, Insurance Law Services. CLM Member since 2009.

“I’ve attended 10 annual conferences, making great relationships with special memories of each event. It was exciting being a Claims Professional of the Year finalist twice but, by far, seeing my mom’s face beaming when I won the 2017 Litigation Professional of the Year, after 20 years in this industry, is the BEST memory.”

Caryn Siebert, Vice President, Carrier Practice, Gallagher Bassett Services Inc. CLM Fellow since 2009.


Year of the first CLM Annual Conference. Back then, CLM was known as the Council on Ethical Billing.


Number of scheduled speakers at this year’s annual conference.


Number of educational sessions scheduled for this year’s annual conference being held in Houston.


Number of Hurricane Harvey claims insurers reported to the Texas Department of Insurance in the department’s late-September 2017 data call. Harvey struck the Houston area in late August 2017, causing widespread damage due mostly to severe flooding.


Year that Minute Maid Park opened. The home of the 2017 World Series Champion Houston Astros, it serves as the site of this year’s annual conference welcome dinner.


About The Authors
Phil Gusman

Phil Gusman is senior managing editor for CLM Magazine and Construction Claims magazine.  phil.gusman@theclm.org

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