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Transitioning Workers’ Compensation by Reimagining It

A new organization thinks strategically about how to handle the influx and outflow of workers' comp talent over the coming decade

January 27, 2021 Photo

“Reimagine” is the key word for the workers’ compensation industry as it deals with its greatest current challenge: the generational change of talent. To help address this problem, a new organization called The Transitions has put together a team of industry professionals to think strategically about how to handle the influx and outflow of talent over the coming decade. The organization launched itself during a Jan. 21 webinar, “The Transitions Kickoff—Igniting the Flame.”

Together, the team plans to address several issues that affect talent development in workers’ compensation, including:

  • Reimagining mentoring programs.
  • Evolving business practices and processes to change the talent crisis trajectory.
  • Addressing management and communication styles.
  • Implementing new technology strategies.

The organization’s founders include notable workers’ compensation leaders, including Mark Pew, senior vice president of product development and marketing for Preferred Medical; Rachel Fikes, chief experience officer and director of the Workers’ Compensation Benchmarking Study, Rising Medical Solutions; Marques Torbert, chairman of Ametros; Claire Muselman, workers’ recovery unit director at Continental Western Group; Barry Bloom, managing principal, The bdb Group; and Drew Cortese, senior manager, claims analytics data security & financial controls, United Airlines.

More information about The Transitions can be found here, and an interactive forum is available here.

About The Authors
Phil Gusman

Phil Gusman is senior managing editor for CLM Magazine and Construction Claims magazine.  phil.gusman@theclm.org

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